Privacy Policy
This Privacy Policy applies to the Sysrento Pvt. Limited website and the associated services we provide for renting physical systems for hours (hereby referred to as the "Service"). This Service is intended for use "AS IS."
1. Information Collection and Use
We collect information when you use our website, place a rental order, or interact with our Service. This information is necessary for providing, improving, and securing the physical system rentals.
A. User Provided Information
We require you to provide us with certain personally identifiable information to facilitate the rental process and manage your account, including but not limited to:
Identity Data: First name, Last name, gender, and government-issued ID (used for necessary verification).
Contact Data: Email address, mobile number, and physical billing/delivery address.
Financial Data: Payment details (processed securely via third-party providers) and purchase history.
The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices, and marketing promotions.
B. Automatically Collected Information
This information is collected automatically when you access our website or related online services:
- Your device's Internet Protocol address (e.g., IP address).
- The pages of the website that you visit, the time and date of your visit, and the time spent on those pages.
- The operating system and browser you use.
C. Rental and System Integrity Data
For every physical system rented, we collect data related to the session duration and system status:
The unique identifier (e.g., serial number) of the system rented.
Rental session details (start time, end time, duration).
System Status Logs: We log data necessary to ensure rented systems, such as Computer 1 (as per your specific request), remain untouched and are returned in their original configuration. This includes logs related to system configuration, software installation/uninstallation, and connected peripherals (like confirming the camera is seen as a USB device).
2. Third-Party Access and Data Sharing
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Service. We may share your information with third parties as described in this statement:
Third-Party Service Providers: We use trusted services for payment processing, logistics (delivery/pickup), and website analytics. These parties adhere to confidentiality rules and only use the information for the specific services we disclose to them.
Legal Compliance: We may disclose User Provided and Automatically Collected Information as required by law, such as to comply with a subpoena or similar legal process.
Protection and Safety: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
3. Data Retention Policy and Opt-Out
The Service Provider will retain User Provided data for as long as you use the Service and for a reasonable time thereafter to comply with legal obligations.
If you'd like us to delete User Provided Data that you have provided, please contact us at the email address below, and we will respond in a reasonable time, subject to any necessary data retention laws.
4. Children
The Service Provider does not use the Service to knowingly solicit data from or market to children under the age of 13.
We do not knowingly collect personally identifiable information from children under 13 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions to delete the information.
5. Security and Changes
The Service Provider is concerned about safeguarding the confidentiality of your information and provides physical, electronic, and procedural safeguards to protect the information we process and maintain.
This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
This privacy policy is effective as of November 6, 2025.
6. Your Consent and Contact
By using the Service, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.
If you have any questions regarding privacy while using the Service, or have questions about our practices, please contact the Service Provider via email at info@Sysrento.com.
